The Exciting Life of an LX Designer (For real – it’s a passion.)

About this LX Thinker: I’m a people person and flexible team player with a strong commitment to developing and managing compelling learner-centered experiences that encourage and support knowledge and skills acquisition. I’m always happy to assist with workflow and best practices, communications, coaching, and special projects. 

Areas of Interest: Research, Writing, Editing, Client and Subject Matter Expert (SME) Relationship Management, Virtual Collaboration, Creative Thinking and Storyboarding, Learning Theory and Models, Follow-up Methodology, Project Management, Employee Engagement, Continuous Improvement, Mentoring and Coaching

Tools: Microsoft Office Suite, UltiPro, WordPress, Zoom, WebEx, Skype, Slack, Sococo, Smartsheet, Quip, SharePoint, Salesforce, Astoria, Oxygen, Acrolinx, JIRA, OpenAir, Box, Concur, Acrobat, Captivate, Articulate Rise 360, Brainshark, Snagit, Photoshop, Audition, Audacity, Survey Monkey, Schoox, and Cornerstone

Education

  • M.S. Instructional Technology, Bloomsburg University of Pennsylvania
  • M.S. Curriculum and Instruction/Instructional Systems Design, Pennsylvania State University
  • B.A. French Literature/Liberal Arts, Pennsylvania State University

Team Roles

Learning Specialist, Ultimate Software

  • Supported UltiPro Human Capital Management (HCM) software by creating and maintaining engaging instructor-led virtual and self-paced eLearning courses and Captivate QuickTours for the Talent and Human Resources product areas as new features and releases unfolded (instructor and conference PowerPoints and user manuals, storyboards for eLearning, visuals, narration, assessments, surveys)
  • Created presentations to introduce modules, tools, and concepts to customers (Perception employee engagement surveys, Recruiting, Onboarding, E-Verify, Career Development, Performance Reviews, Benefit Plan Configuration, Open Enrollment, Schoox LMS)
  • Served as a member of the Standards Governance Board, UltiExcellence Employee Recognition Design Committee, and KS Inspire Committee (motivational blogger); assisted with new team member Onboarding; mentored colleagues

Senior Instructional Designer, Underwriters Laboratories

  • Prepared storyboards for eLearning used by regulated industries (lesson information, learning activities, flowcharts, graded challenge questions with feedback, glossaries, and technical notes to developers)
  • Interfaced virtually with dispersed teams of multimedia developers, narration managers, instructional designers, and contracted FDA Subject Matter Experts
  • Prepared translation scripts

Instructional Designer, HR Webmaster, Wilmington Trust Bank

  • Employed full instructional design methodology to project manage, design, develop, and maintain eLearning and blended courses, electronic handbooks, and job aids
  • Created wireframe, posted fresh content, and maintained HR website
  • Served as member of Cornerstone LMS selection, implementation, training, administration, and Help Desk team; Committee and special projects participation (Education Council, Art of Management, Diversity and Inclusion, Career Mobility, United Way, Staff Recognition, Safety, Compliance, Staff Networking/Affinity Groups such as Toastmasters and Wilmington World Wide, Acquisition Transition Team)

Client Services Engagement Manager, Fort Hill Company

  • Delivered customized online ResultsEngine follow-through solution to help global clients offering corporate leadership and management programs achieve breakthrough results in revenue generation (The Six Disciplines of Breakthrough Learning methodology)
  • Nurtured client relationships (presentations, conferences, webinars, travel to client sites)
  • Tailored product support materials

Human Resources Training Manager, Bloomsburg University of Pennsylvania

  • Designed, coordinated, advertised, and facilitated faculty and staff development courses, onboarding, and campus-wide wellness programs (instructor-led, customized tutorials, web-based, blended)
  • Managed the training budget
  • Served as Supervisory and Secretarial Round Tables liaison, co-chair of Continuous Improvement Committee, and SAP Planning and Implementation Committee member and newsletter editor
  • Supervised student interns and mentored Act 101 students
  • Prepared PowerPoint presentations for the President’s Office and for the annual Faculty and Staff Appreciation Day event (including taking digital photos of each awardee)

Professional Development

  • Adobe Acrobat Pro DC Document Accessibility Training, Princeton University
  • Applications Expertise Training
  • Team Building
  • Work Place Disputes Certified Mediator, Capital University Law School
  • Achieve Global Certified Facilitator, Leadership Development Workshops
  • Evaluation of Training Langevin Learning Services
  • Organizational Effectiveness & Change Workshop, National Association of College and University Business Officers
  • Regional Leadership, Bloomsburg Area Chamber of Commerce
  • Keys to Successful Supervision 12-week course, Bloomsburg University
  • Web Design and Constructivist Learning Theory, Penn State University Doctoral Courses